“The implementation team and project manager were great. We asked for some pretty unusual custom logic, and the Flexspring team was open to our ideas. It was a great implementation experience, especially because we were connecting two very different payroll systems.” — Nancy Sicalides-Tucker, Sr. People Systems Analyst, Viega North America
Integration Challenge
Viega LLC, the North American subsidiary of global manufacturer Viega Group, needed to connect SAP SuccessFactors with Paycor and Payworks. With approximately 1,250 employees in the U.S. and 30 in Canada, the company needed integrations that could meet each payroll system’s requirements for employee data, pay classifications, and location codes.
Viega previously developed its own connection to its former payroll provider. With the move to Paycor and Payworks, Viega turned to Flexspring for a tailored solution that could meet its specific needs and adapt as its business evolved.
Integration Solution
Flexspring connected SAP SuccessFactors to Paycor in the United States and Payworks in Canada, automating new hires, employee updates, and one-time payments.
Working with Viega’s technical team, Flexspring developed custom mapping logic for cost centers, hourly and salaried classifications, and location codes. Flexspring configured the integrations to route employee data to Paycor or Payworks based on each employee’s country of residence. Viega requested this approach to prepare for its Canadian operations becoming a separate entity in SAP SuccessFactors.
The project presented several challenges, from API limitations and custom data requirements to changes in the implementation schedule. Viega, Paycor, and Flexspring worked closely to navigate these complexities, developing both integrations in parallel and launching the Canadian and U.S. connections one month apart.
Integration Use Cases
New Hires and Employee Updates from SAP to Paycor and Payworks
New-hire data automatically flows to Paycor or Payworks based on each employee’s country of residence. Employee data changes sync with the corresponding payroll system, using custom mapping logic.
One-Time Payments from SAP to Paycor and Payworks
One-time payment details automatically flow from SAP SuccessFactors to the correct payroll system for processing.
Built on Teamwork. Driven by Solutions.
The partnership proved valuable when the company’s Canadian office became a separate entity in SuccessFactors, giving employees new identification numbers. Flexspring coordinated with Viega to pause the integration, complete the transition, and restart data transfers.
Nancy reports that most days now pass with no errors, and the teams are planning future cost-center changes:
“I know our business and our systems. I can have conversations with the technical people at Flexspring because I used to build integrations myself. I can come up with ideas and say, ‘Hey, what about this?’ And they respond, ‘Okay, let’s do it.’ It’s great to have that partnership with Flexspring and Paycor, where everyone is working together, coming up with solutions.”
Viega’s experience shows what’s possible when the right people work together to solve complex data integration challenges. The result is more reliable HR and payroll data across two countries and a strong foundation for Viega’s evolving business needs.
Download this data integration case study.
