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POS to UKG Integration: How to Connect Your POS System with UKG

Flexspring connects your POS system and UKG in both directions. Hours, time calculated from punch-in and punch-out data, tips and commissions, payroll earnings and sales data move from the POS system into UKG, so payroll runs on what actually happened on the floor and managers can see which hours were busy enough to justify the staffing.

Travelling the other way, new hires and employee updates reach the POS system in near real time, and work schedules assigned in UKG appear in the POS daily for the next two to three weeks, so a fast-moving workforce can see its own shifts. New hires can also be entered directly in the POS system and sent to UKG—which is what you need when someone is hired minutes before a shift starts.

All of Flexspring’s POS integrations work with UKG Pro, UKG Pro Workforce Management and UKG Ready. Flexspring builds, hosts, and monitors the connection for you, and no internal IT resources are needed—Flexspring’s experts do all the custom data mapping. A custom integration is fully deployed in 6-8 weeks, depending on complexity. Flexspring is a UKG Marketplace Partner and one of the leading sellers of custom connectors for UKG.

POS to UKG
UKG Pro, UKG Pro Workforce Management and UKG Ready to POS
6-8 weeks, depending on complexity
Flexspring is a UKG Marketplace Partner

What syncs between the two systems

Here are the nine integration use cases Flexspring is asked for most often between POS systems and UKG—the largest set of any guide in this library. Each row names the direction the data travels. Note that new hires appear twice, once in each direction: some teams hire in UKG, and some hire straight into the POS system minutes before a shift. Two rows begin with a file your POS system sends by FTP, which Flexspring imports into UKG by API. With Flexspring, you only pay for the use case or use cases you need.

What syncs
Trigger
Time and attendance from your POS system into UKG
Weekly, bi-weekly, or daily
Time and attendance calculated from POS punch-in and punch-out data into UKG
Weekly, bi-weekly, or daily
Tips and commissions from your POS system into UKG
Weekly, bi-weekly, or daily
Tips and commissions imported from a POS file into UKG
When your POS system sends the file
Payroll earnings imported from a POS file into UKG
When your POS system sends the file
New hires and employee updates from UKG into your POS system
As soon as a hiring manager presses the new hire button in UKG
New hires and employee updates from your POS system into UKG
When the worker is hired or updated in the POS system
Work schedules from UKG into your POS system
Daily, covering the next two to three weeks
Sales data from your POS system into UKG for staffing insights
Scheduled data pull, per client’s needs.
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How the integration works

1
Scoping. You pick the use cases you need from the list above. Flexspring maps every field between the two systems, including your custom fields and business rules.
2
Direct connection. Flexspring iPaaS connects the two systems to each other over secure APIs. There are no spreadsheets to export, no files to transfer, and no manual steps in the middle.
3
Near real-time sync. When a record changes—a hire, a promotion, an approved time-off request—the change moves across in near real time rather than waiting for an overnight batch.
4
Monitoring and error handling. The integration is monitored continuously, with error handling, visibility into every transaction, and a named support contact. When either app changes their API, Flexspring updates your integration.
5
Ongoing changes. Your integration is future-proofed for ongoing enhancements without re-implementation, and adapts to custom fields, new locations, new systems and business rules.

Flexspring iPaaS does not store employee data beyond temporary transaction logs, and meets SOC 2, GDPR and ISO 27001 standards.

Frequently asked questions

Does UKG integrate with POS systems?

With data integration, UKG and your POS system connect in both directions. Hours, punch times, tips and commissions, payroll earnings and sales data move from your POS system into UKG. New hires, employee updates and work schedules move from UKG into your POS system. New hires can also be entered directly in the POS system and sent to UKG, which matters when you hire someone minutes before a shift starts. Flexspring builds the integration to match your custom fields and business rules, then hosts and monitors it.

Which UKG products does this work with?

All of Flexspring’s POS integrations work with UKG Pro, UKG Pro Workforce Management and UKG Ready. Flexspring maps the fields to match the product you run and the POS system you use.

What employee information syncs?

With data integration, hours for weekly, bi-weekly or daily timesheets, time calculated from punch-in and punch-out data, tips and commissions, payroll earnings, and sales data for staffing analysis all sync from your POS system into UKG. Travelling the other way, new hires and employee updates reach your POS system so a worker can get on the floor, and work schedules assigned in UKG appear in the POS daily for the next two to three weeks. New hires entered in the POS system also flow into UKG. You can also add one-time payments, banking and tax, expense management, learning management, equity systems, background checks and assessments.

How long does the integration take?

Flexspring builds, hosts, and monitors the connector. A custom integration of the Flexspring connector for your POS system with UKG is fully deployed in 6-8 weeks, depending on complexity, once mapping and API access requirements are met. Custom integration by Flexspring includes unlimited custom fields and unlimited business rules. Flexspring does all the data mapping, so no internal IT resources are needed.

Is our employee data stored anywhere during the transfer?

Flexspring does not store employee data beyond temporary transaction logs, and does not require anyone to handle the data manually. Flexspring meets SOC 2, GDPR and ISO 27001 standards.

Do we need IT or a developer to set this up?

No internal IT resources are needed to create your data integration. Flexspring’s team builds the integration to your requirements and monitors it afterwards, including handling API changes from either vendor. Your part is deciding which use cases you need and confirming Flexspring’s recommendations for how your fields should map.

Why connect POS Systems to UKG?

With data integration, hours, time calculated from punch-in and punch-out data, tips and commissions, payroll earnings and sales data move from the POS system into UKG, so payroll runs on what actually happened on the floor and managers can see which hours were busy enough to justify the staffing.

What’s the best way to connect POS Systems to UKG?

The best way to connect POS Systems to UKG depends on your data and business requirements. A standard connector can work for simple data flows, while custom fields and unique business rules require a tailored integration. If you go the custom route, you can build the integration yourself or choose a managed integration like Flexspring’s—built and maintained for you, which is typically faster and cheaper.

See pricing for your integration

The guide includes pricing for each use case, how to choose between essential and custom, and which version fits your team. Sent within one business day.

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